Street Guide to Copywriting » direct response copywriting

What’s the Copywriter’s Most Powerful Psychological Tool

David Husnian — Thu, 29 Oct 2009 04:58:55 +0000

In my last blog post, Apples-to-Oranges, Using Contrast and Compare to Make More Cash, I continued talking about the C’s of copywriting by talking about the concepts of contrast and compare; we’ve also talked about commitment and consistency.

This time we’re going to talk about what Joe Vitale calls “the most powerful psychological tool any Hypnotic Writer can use.”

Joe Sugarman says it is “the one major psychological reason that makes direct marketing so successful today” and he’s sold millions of BluBlocker sunglasses using this technique.

He’s also said that in 1973 he sold thousands upon thousands of (at the time revolutionary) pocket calculators using the technique.

What appeals to us in many deep, visceral levels so much that it’s been used in virtually all of the most successful direct response marketing campaigns online and off?

What has its roots in our primitive needs to find food and make better tools?

Well, that is what we’ll be looking at today.

Yes, I mean…

Curiosity

Yep, good old fashioned curiosity is the copywriter’s bosom buddy.

What is Curiosity?

I looked it up and found this definition for curiosity:

A desire to know or learn.
A desire to know about people or things that do not concern one; nosiness.
An object that arouses interest, as by being novel or extraordinary: kept the carved bone and displayed it as a curiosity.
A strange or odd aspect.

That really sums it up and, anyway, you know what curiosity is because you were curious enough to continue reading to find out what I was talking about

Anyway, as I’ve said before, great copywriting is like putting together a puzzle and curiosity is an important corner piece.

Why is Curiosity Important?

Basically it’s important because everyone wants to understand things they don’t know that they think will be valuable to them.

If someone knows something you don’t and you think it would be good for you to know it then you want to know it. The more valuable you think it will be the more you want to know it.

For example:

If I know how to write sales copy that converts at 10% and sales letters are important to you then you want to know too.
If I know how to drive a golf ball 400 yards and golf is important to you then you want to know too.
If I know how to make triple the average tips waiting tables and you wait tables to you want to know what I know.
If I know how to [fill in the blank] and it is important to you then you want to know too.

Curiosity is an extremely powerful force of motivation; this need to know gives us power and superiority over those who don’t know so the more you know the more power you potentially have.

It’s how we were built in order to survive and it is still one of the driving factors in the human experience (ever have a 2 year old!) and plays a huge factor in successful sales campaigns.

How to Use Curiosity?

P.T. Barnum was THE master at creating curiosity.

He was famous for his side shows acts which he developed (and marketed) so that they created more than curiosity, they create an urgent sense of curiosity.

There are many ways to use curiosity in your sales copy but one of the, if not the, best way to use curiosity is the “secret”.

Look at some of the most successful headlines in history:

How To Win Friends And Influence People
Do You Make These Mistakes In English?
Why Some People Almost Always Make Money In The Stock Market
How I Made A Fortune With A “Fool Idea”
Do You Do Any Of These Ten Embarrassing Things?
They Laughed When I Sat Down At The Piano — But When I Started To Play!
It’s A Shame For You Not To Make Good Money — When These Men Do It So Easily
What Everybody Ought To Know…About This Stock And Bond Business

Each at least hints at a secret, from the secret of how to influence people to the secret of succeeding in the stock market.

Bottom Line/Personal had a great headline that made lots of sales and it was based on a secret it was “What Never… Ever to Eat on an Airplane!”

Makes you curious doesn’t it!

Here’s another examples of using curiosity in a headline; this is another of the most successful headlines of all time:

Amazing Secret Discovered By One-Legged Golfer
Adds 50 Yards To Your Drives, Eliminates Hooks And
Slices… And Can Slash Up to 10 Strokes From Your Game
Almost Overnight!

Can you see curiosity in it?

I’m sure you can, because a real prospect (a golfer) would be really curious to know the secret of the one-legged golfer!

Secrets torment and tantalize, they start small and chip away resistance until a person just has to know. The person feels like they’ve got to know the secret; like the secret that helped the one legged golfer and they imagine how it would help them!

Of course, secrets aren’t just for headlines.

You can build an entire story in your sales page around a secret; it can be everything from a conspiracy to a forecast.

You just need to arouse curiosity by hiding or obscuring something that the prospect wants to know and that can only be found out by the prospect doing what you want them to do.

Just leave out a few critical facts and you’ve got that curiosity starting.

Maybe you talk about the solution to their problem but you don’t tell them what the solution is.
Maybe you talk about the results they can have but you don’t tell them exactly how to achieve those results.
Maybe you hint at valuable information but don’t actually divulge it.
Maybe you have a “rags-to-riches” story but how the “riches” were achieved isn’t spelled out.

You can see that they all pique the prospects curiosity by promising to tell secrets, directly or indirectly, that they know but that most people don’t know.

In headlines, there are some proven and powerful techniques for planting the curiosity seed and they work well in the rest of the sales letter also, here are some of them:

Use a “how to” which tells them how you can show them how to do something they want.
Make a big, bold promise and back it up with a big, bold guarantee.
Ask a question they don’t know but want to.
Make an outrageous statement and promise to show how or prove it.

It really isn’t more than that, just hold that tasty carrot out so they know what they’ll get (the strong benefits) and let it do its work until they’ll follow you just to get the carrot (the secret of how to get the benefits); both together are important.

Just don’t forget that call to action

The Seeds of Curiosity

As far as I know this was coined by Joe Sugarman, at least he’s the first person I heard who named it.

It is a create way to use a sort of “mini-curiosity” to keep people reading from one paragraph and section to the next.

You see this a lot on TV and in good sales copy.

How it works is that at the end of a paragraph you add a short sentence that gets the reader to want to read the next paragraph. Joe has some good examples so I’ll just use them:

But there’s more.
So read on.
But I didn’t stop there.
Let me explain.
Now here comes the good part.
And here’s why.

These are sort of subconscious cues that spark a person’s curiosity just enough to read the next paragraph.

Don’t you just want to know the explanation or what the “good part” is?

Anyway, don’t over do it but it’s a great way to use little bits of curiosity to get people to keep reading your sales copy and that should improve your conversions.

Conclusion

Curiosity, the “most powerful psychological tool” and “the one major psychological reason that makes direct marketing so successful today”.

Sounds pretty important, doesn’t it?

Well, it is!

Curiosity is creating an “itch” that just must be scratched.

It’s such a powerful motivator because of the perceived advantage it gives the person who satisfies their curiosity; they believe it will give them power and superiority whether it is making more money, having a better love life, hitting longer golf shots, or having more successful children.

To use it, you tantalize the prospect with benefits and that you know how to get those benefits.

You weave a “spell” of curiosity so that their innate desire compels them to do what you want (buy, sign up, etc.) just to get the answer.

Promising to divulge “secrets” is a great way to do that.

To learn more about using curiosity and about having better sales copy, just sign up here

* I Will Never, Ever, Sell, Rent or Give Out Your Info

How do you use curiosity?

Do you have any examples you really like of using curiosity?

Leave a comment and let me know.

Talk soon,

The Shameless (Ethical) Marketer
http://www.Twitter.com/DavidHusnian
http://www.8-8-8Sale.com
http://www.MusicForInternetMarketers.com
http://www.SecretsOfGoogleAdWords.com
http://www.MadMondaySale.com
http://www.2ForTuesdaySale.com

O.Y. Don’t forget to retweet this! Use the button on the page or Tweet this:
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O.O.Y. In case you’re interested, here is where you can get Sugarman’s Copywriting book and Joe Vitale’s Hypnotic Writing book.

This post from: Street Guide to Copywriting. To read more post like this, head over to Street Guide to Copywriting

What’s the Copywriter’s Most Powerful Psychological Tool

Explode Your Sales by Building Trust with Credibility Builders

David Husnian — Tue, 01 Sep 2009 22:29:47 +0000

Trust is so vitally important to getting a person to do what you want them to; this is true in life and, therefore, it is true in sales copy.

Last time we talked about building trust using testimonials.

Testimonials are just one form of credibility builders and this time we are going to look at more of them.

The more you can build your credibility with your prospects the more likely they are too buy; that explains why many professional sales letters spend so much time on doing it – it really improves conversions and puts more money into your pocket.

Great sales copy, meaning sales copy that converts well, always contains many types of “proof elements” and many of them don’t actually have anything to do with your product or service.

Not counting testimonials, I have identified 15 more ways to build credibility so let’s get started!

15 Credibility Builders

Here is a quick look at the credibility builders, we’ll look at some of them in more depth below:

Awards won by you, your company, or your product or service.
Biographical sidebars
Case studies
Contact information (address and telephone number)
Endorsements from celebrities or public figures
FAQ sheets
Media appearances
Photos of yourself and, to a lesser extent, of your product
Press clippings
Quotes from experts
Referrals and references
Sales figures or other “hard” proof that would be applicable
Scientific studies
Statistics or quotes from credible third parties
Tell your prospects you can’t solve all their problems, but you can solve a percentage of them.

That’s a lot of ways to build credibility and that’s good from you because it gives you lots of options and gets you lots of sales!

It All Starts with You

Ultimately, the prospect needs to trust you and that means you have to be out there; be honest and transparent.

Start by showing a picture of yourself. If you are using a persona then you need to find a picture that is representative of that persona.

Make sure the picture is appropriate for your target audience. By that I mean, is you are selling expensive financial information then formal business attire would be more appropriate (not a picture of you playing with your kids) whereas if you are selling sports equipment then an informal, sporty look may be just right.

If you have media appearances or photos/videos of you teaching the information that’s really powerful also.

Include some personal information about yourself, enough to get the prospect to start identifying with you and building a more personal, emotional bond than they would with a boring “sell-sell-sell” type sales letter.

One great thing to do is put your contact information on the sales page. Make sure the prospects feels that can contact you in multiple ways so include your address, your telephone number, your fax number, your e-mail address, even your Twitter name!

You can use excerpts from press releases as credibility builders. Even though they are originally written by you they do increase people’s trust in you.

Finally, use any organizations you’re associated with that will impress your prospects.

Let me give you a real life example of that

My aunt is a consultant to companies on cultural diversity, she has a Ph.D. in the subject.

She appears on TV as an expert, has published books and articles on the subject and she’s been consulting for many years for many large organizations.

She always used “Ph.D.” after her name but after she changed it to “Ph.D., UCLA” her conversions increased nicely.

She made only that change, nothing else.

She was afforded additional credibility and believability because she could now tap into the prestige of UCLA.

What Other Say About You

Testimonials fill this role but you can and should go beyond testimonials.

If you can get celebrity endorsements you’ll have one of the most powerful credibility builders there are. In general, they don’t even have to be associated with the product in any way although some products in some niches it is better to have a person who is a celebrity in that niche.

Note, you can frequently buy a celebrity endorsement and they aren’t as expensive as you’d think unless you’re going after a really big name.

You can get a certain amount of celebrity endorsement that is brand related rather than personal. For example, the “As Seen On …” type of thing still works great and isn’t that hard to get.

Quotes from experts and authorities are very good, particularly I some niche. For example, quotes from doctors and nurses in a health niche can really help build your credibility.

One way that people says things about you that isn’t commonly thought of is awards. If you or your product have won awards these can be tremendous credibility builders; display them and tout them.

Facts, Just the Facts

If you can show sales figures, income statements, traffic figures and other information that “prove” the value of your product or service this build some credibility and also gets people thinking that it would be something they want to have.

Scientific studies, statistics and data from highly credible third parties, even if it is only vaguely related to your product, give your prospects an increased level of comfort.

You essentially piggyback off the credibility of the third party, groups like professional associations (American Medical Association – AMA), government agencies (Food & Drug Administration – FDA), professional media (Wall Street Journal), consumer media (CNN), educational institutions (Harvard) and consumer watchdogs (Consumer Reports).

The Truth and Nothing But the Truth

You can also build credibility by telling your prospects that you can’t solve all their problems but then showing them how you can solve most of them.

For example: “We can’t solve all your debt problems but imagine what your life would be like with the 94.5% we can help you with.”

What this does is make you seem more credible and not just some scam artist trying to take them for everything they have; your claims won’t be as unbelievable and they’ll be more confident in you and what you are offering.

The use of a specific percentage increases the trust because it sounds like a real number that was actually calculated which makes a bigger impact on the prospect.

Ultimately, the truth is the best thing you can do. If you aren’t truthful it will come out in your copy and it will be noticed by your prospects, even if it is subconsciously.

Don’t give false or misleading figures.

Don’t give false or misleading deadlines.

Don’t give false or misleading promises.

Be truthful.

Once you lose your reputation of being honest then people will always wonder when you’re telling the truth and when you are not. This will hurt you more than anything else.

Conclusion

It is simple, the more credible you appear to your prospects the more cash you’ll get.

There are many ways to improve credibility and you should include as many of them as possible because there aren’t many individual credibility builders you can use that will be enough to get the sale.

Here are the 15 ways to build credibility we looked at:

Awards won by you, your company, or your product or service.
Biographical sidebars
Case studies
Contact information (address and telephone number)
Endorsements from celebrities or public figures
FAQ sheets
Media appearances
Photos of yourself and, to a lesser extent, of your product
Press clippings
Quotes from experts
Referrals and references
Sales figures or other “hard” proof that would be applicable
Scientific studies
Statistics or quotes from credible third parties
Tell your prospects you can’t solve all their problems, but you can solve a percentage of them.

Don’t neglect these. Make more money!

This blog post was taken from my free copywriting course., if you want to learn more about having better sales copy, just sign up here

* I Will Never, Ever, Sell, Rent or Give Out Your Info

What credibility builders do you use?

What new ones can you add that have helped you?

Leave a comment and let me know.

Talk soon,

David

O.Y. Don’t forget to retweet this! Use the button on the page or Tweet this:

Explode Your Sales by Building Trust with Credibility Builders http://bit.ly/5S5Df (via @DavidHusnian)

This post from: Street Guide to Copywriting. To read more post like this, head over to Street Guide to Copywriting

Explode Your Sales by Building Trust with Credibility Builders

4 Steps To Fast and Easy Sales Letters, Part 2

David Husnian — Thu, 16 Jul 2009 06:09:54 +0000

In the previous blog post we looked at the first step to some “speed copywriting secrets” that will help you get a converting sales page in a fraction of the time without costing an arm and a leg doing it; that step was to create a killer offer.

This time we’ll look at 3 more steps anyone can do to improve conversions.

Step 2. The Swipe File: Legal Theft

Every successful copywriter has what is called a “swipe file”.

A swipe file is a personal collection of examples of sales material (copy sales letter, headlines, bullet points, etc.) that have proven successful. This collection can be from Web sites, magazines, newspapers, AdWords ads or where ever you get it from.

I don’t think anyone has done any research but I’d bet that there is a direct relationship between the quality of a person’s swipe file and the success of their sales copy.

So, if you haven’t, start collecting examples of SUCCESSFUL marketing pieces you find then before you start to create and sales material go through your swipe file and find something like what you need and use that as the basis for what you will be creating.

Before moving on to the next step I want to make 2 points.

First, a great swipe file comes from any media source and any niche or topic.

Good sales copy is good sales copy and if you find a good sales letter about horseshoes or a good ad about dung beetles SAVE THEM even if your niche is chronic fatigue syndrome.

Swipe from anyone, anywhere.

The second point is, DO NOT steal word for word. A swipe file is to meant to provide ideas and a foundation for your sales material to jumpstart your sales copy but you should not just take it and use it as your own; not only is it unethical but it is potentially illegal.

For example, a successful headline was “Lose Weight on a Full Stomach”, you could use that to create any number of headlines, a few off the top of my head are:

“Save Your House without Emptying Your Wallet and Losing Your Family”
“Fill Your Bank Account While Playing with Your Kids”
“Stop Your Dog Barking Without Terrorizing Him”

Ugh, those aren’t very good, pretty bad actually, but they do illustrate the point.

With a swipe file you need to understand the essence of what makes it successful and base your sales copy on that.

In this case, the essence is how to get something highly desirable while not having to do something that you don’t want to do; not having to exchanging one bad thing for another, that is, not having to pick the “lesser of the evils.”

If you have no swipe file, start by going to http://www.HardToFindAds.com this should help you be always be on the lookout for sales copy that evokes emotion in your, then “swipe” it.

3. Split Test

Yes, yes, I am harping on this again.

But a simple step you need to do to get better converting sales copy is to continuously test.

Have 2 or 3 headlines, have different offer, use different testimonials, try different background colors, whatever – JUST TEST!

It’s simple just use Google’s Website Optimizer and start testing. Keep the winner of each test and test again.

4. Act

I don’t know how much time is wasted by sitting around and not acting.

If it is creating sales material then don’t wait, just start creating your sales copy.

Don’t edit, just create. You can always edit later but don’t stop your creative flow.

If it is split testing, don’t put it off. “Just Do It”

Create 2 headlines to test and test. Add or remove a bonus and test. Change the price, change the guarantee, change something and test.

If something is not going to work find out quickly and move on; fail fast.

Conclusion

To get the best sales copy your best bet is to hire a successful copywriter; there is not better option.

No question that you will sell/convert a lot more if you have a Dan Kennedy or Ray Edwards or Michel Fortin or Mike Morgan or any of the other successful copywriter creating your sales material.

This isn’t an option for most people and if you need to create or tweak sales copy then the steps we look at here are a way to improve your conversions quickly and easily without much cost.

So be sure to:

Create a Killer Offer: Be focused, sell solutions, use value builders, have a knockout bonus package and an outrageous guarantee
Have a Swipe File to Die For: Start all your sales copy with an existing (and proven) example and modify it to your needs; this alone will save you loads of time and improve conversions
Split Test: Ruthlessly split test your sales copy, continuously improving it; you’ll be amazed at the difference it makes
Act: Don’t spend your time waiting and thinking and planning. Those all have their place but it is so easy to get sucked into them. Don’t be perfect, fail fast and get better.

Following those steps won’t make you as successful as Dan Kennedy (at least at first but it will make you more successful than you currently are, probably much more successful, without a lot of time and effort and cost.

Do you have a swipe file? What are some of your best swipe?

Do you split test? What are some of your successes and what are some of your surprises?

Leave a comment and let me know; thanks.

Talk soon,

O.Y. Need a sales letter fast but have no knowledge or talent (or time!), try Armand Morin’s Sales Letter Generator

This post from: Street Guide to Copywriting. To read more post like this, head over to Street Guide to Copywriting

4 Steps To Fast and Easy Sales Letters, Part 2

4 Steps To Fast and Easy Sales Letters, Part 1

David Husnian — Fri, 10 Jul 2009 19:49:00 +0000

Copywriting is hugely important in successful marketing and a successful business and is a key factor in the Conversion Pillar.

Yes, good copywriting is difficult and arduous for most people, if they can even do it at all.

Now, if you want a million dollar sales letter your best bet is to hire a million dollar copywriter but if you want to craft a decent sales letter quickly and easily then I have 4 steps for you to take which will give you the most “bang for the buck.”

These speed copywriting “secrets” will help you get a converting sales page in a fraction of the time and it won’t empty your bank account while doing it.

Step 1. Create a Killer Offer

I heard Mike Filsaime say that Gary Halbert told him that the offer was the most important aspect of creating a sales letter that brings in the cash.

It’s true because with the right offer, everybody will buy what you are selling.

There are a few things that go into a killer offer, each of which is important in its own way.

Be Focused

It is important that the offer have a single focus and not try to be all things to all people. The focus should be on one of two things:

Solve a “Painful” Problem
Help the Customer Attain a Desired Goal

Find your focus in those things and then maintain that single-minded focus throughout the sales letter.

Don’t veer off, don’t add additional things to try to broaden your market and don’t ramble on about this feature and that.

Decide on the focus and stick with it.

Be sure to point out the painful problem in painful ways or bring their consciousness into imagining what it would be like if they attain the goal.

So find focus AND explicitly tell them about it, don’t rely on the prospect to figure it out on their own.

Sell Solutions

You’ve heard me harp on this before but people look for solutions so your offer must be solution based.

The typical example so many use of this is that don’t sell the features of a drill bit sell the benefits of the holes it can create because that is what people want.

Personally I find the example flawed but the point is good, that is, focus on what the ultimate end goal is.

Don’t make the mistake though that the typical example makes.

Most people aren’t looking for holes; that is still just a means to an end.

What they want is to hang a picture or attach something or whatever – identify and focus on the prospect’s end goal.

So while “makes nice, clean holes” is better than “carbon steel is used…” it is still not as good as “have that family portrait up in its honored place in seconds.”

Use Value Builders

Throughout the sales letter be sure to show the prospect the value of your offer. Some ways of doing this are:

Compare it to something of known value.
Show how the solution made big differences in the lives of your customers
Show pictures, graphs and other visuals (even video) that will set their imagination free
Show the cost of not having the product or service

Just keep stacking value upon value until they feel like they must purchase or they will be worse off for not having done so.

Have a Knockout Bonus Package

You want to add additional relevant bonuses that are so complementary and so valuable that the cost of the product seems small in comparison.

The classic example of a great bonus is giving away a razor as a “bonus” to selling razor blades.

Aim for a bonus package that is a real value 10 times the cost of the product that is the figure that really makes an offer compelling.

Also try to have 3-5 separate bonuses for products under $100, more for products that cost more.

Have a Strong Outrageous Guarantee

Make a guarantee so good that it removes all risk and then some.

My favorite guarantee, one that became almost a bonus , was Frank Kern’s guarantee for Mass Control.

Here is his exact guarantee:

My “Put My Money Where My Mouth Is”

Double Guarantee Ensures That Either YOU

Succeed Or You Don’t Pay…

Here’s how it works…

Guarantee #1: 45-Day “Free Look”

You have a full 45 days (more than enough time to go through the entire course) to see if my “30 Days To Mass Control Millions” is right for you. If you determine that it isn’t, just let us know and we’ll gladly refund your money. No hassles. No hard feelings.

But even if you go beyond the 45-day unconditional guarantee period you’re still protected by Guarantee #2…

Guarantee #2: Put My Money Where My Mouth Is…

This is crucial stuff so pay attention: Go through the training and complete all the Action Steps according to my instruction in the course. If by the end of 90 days you haven’t met your goal, let me know and I’ll personally work with you for an additional 90 days. (I’ll not only give you access to my private email adress, I’ll also allow you to schedule 30-minute calls with me if necessary). If after that time you aren’t where you want to be, let me know and I’ll not only issue you a refund, I’ll also cut you a check for $500 just for wasting your time.

How’s that for putting my money where my mouth is?

That’s how serious I am about wanting you to succeed, and that’s also how confident I am that my system really works! You see, if I don’t hold up to my end of the bargain, I’m not only $500 in the hole, I’m also out all the time that I spent working with you one-on-one (which frankly costs me a lot more than $500!)

Now that is a great guarantee. It makes you hope it doesn’t work in the first 45 days just so you can work directly with Frank! Plus even then, he’ll give you $500 MORE than you paid for the course.

Conclusion

To create good copy in the shortest time possible there are 4 steps you should take.

The first is the offer. To get the best offer in the shortest time do these 5 things:

Be Focused: find one thing (problem, goal, etc.) and stay focused on it with everything tying back to it
Sell Solutions: find the prospects end goal and sell a solution that gets them there
Use Value Builders: continually point out the value of the offer in different ways, each building upon the other
Have a Knockout Bonus Package: create a bonus package that is so strong it “knocks them out” and they feel that they can’t miss the opportunity
Have a Outrageous Guarantee: Make your guarantee so strong and standout so much that is “outrageous”

We will continue looking at the steps in the next blog post.

Please leave a comment, thanks.

Talk soon,

David
The Shameless (Ethical) Marketer
http://www.Twitter.com/DavidHusnian
http://www.8-8-8Sale.com
http://www.MusicForInternetMarketers.com
http://www.SecretsOfGoogleAdWords.com
http://www.MadMondaySale.com
http://www.2ForTuesdaySale.com

O.Y. Need a sales letter fast but have no knowledge or talent (or time!), try Armand Morin’s Sales Letter Generator

This post from: Street Guide to Copywriting. To read more post like this, head over to Street Guide to Copywriting

4 Steps To Fast and Easy Sales Letters, Part 1