Last time we talked about building trust using testimonials.

Testimonials are just one form of credibility builders and this time we are going to look at more of them.

The more you can build your credibility with your prospects the more likely they are too buy; that explains why many professional sales letters spend so much time on doing it – it really improves conversions and puts more money into your pocket.

Great sales copy, meaning sales copy that converts well, always contains many types of “proof elements” and many of them don’t actually have anything to do with your product or service.

Not counting testimonials, I have identified 15 more ways to build credibility so let’s get started!

15 Credibility Builders

Here is a quick look at the credibility builders, we’ll look at some of them in more depth below:

1. Awards won by you, your company, or your product or service.
2. Biographical sidebars
3. Case studies
4. Contact information (address and telephone number)
5. Endorsements from celebrities or public figures
6. FAQ sheets
7. Media appearances
8. Photos of yourself and, to a lesser extent, of your product
9. Press clippings
10. Quotes from experts
11. Referrals and references
12. Sales figures or other “hard” proof that would be applicable
13. Scientific studies
14. Statistics or quotes from credible third parties
15. Tell your prospects you can’t solve all their problems, but you can solve a percentage of them.

That’s a lot of ways to build credibility and that’s good from you because it gives you lots of options and gets you lots of sales!

It All Starts with You

Ultimately, the prospect needs to trust you and that means you have to be out there; be honest and transparent.

Start by showing a picture of yourself. If you are using a persona then you need to find a picture that is representative of that persona.

Make sure the picture is appropriate for your target audience. By that I mean, is you are selling expensive financial information then formal business attire would be more appropriate (not a picture of you playing with your kids) whereas if you are selling sports equipment then an informal, sporty look may be just right.

If you have media appearances or photos/videos of you teaching the information that’s really powerful also.

Include some personal information about yourself, enough to get the prospect to start identifying with you and building a more personal, emotional bond than they would with a boring “sell-sell-sell” type sales letter.

One great thing to do is put your contact information on the sales page. Make sure the prospects feels that can contact you in multiple ways so include your address, your telephone number, your fax number, your e-mail address, even your Twitter name!

You can use excerpts from press releases as credibility builders. Even though they are originally written by you they do increase people’s trust in you.

Finally, use any organizations you’re associated with that will impress your prospects.

Let me give you a real life example of that

My aunt is a consultant to companies on cultural diversity, she has a Ph.D. in the subject.

She appears on TV as an expert, has published books and articles on the subject and she’s been consulting for many years for many large organizations.

She always used “Ph.D.” after her name but after she changed it to “Ph.D., UCLA” her conversions increased nicely.

She made only that change, nothing else.

She was afforded additional credibility and believability because she could now tap into the prestige of UCLA.

What Other Say About You

Testimonials fill this role but you can and should go beyond testimonials.

If you can get celebrity endorsements you’ll have one of the most powerful credibility builders there are. In general, they don’t even have to be associated with the product in any way although some products in some niches it is better to have a person who is a celebrity in that niche.

Note, you can frequently buy a celebrity endorsement and they aren’t as expensive as you’d think unless you’re going after a really big name.

You can get a certain amount of celebrity endorsement that is brand related rather than personal. For example, the “As Seen On …” type of thing still works great and isn’t that hard to get.

Quotes from experts and authorities are very good, particularly I some niche. For example, quotes from doctors and nurses in a health niche can really help build your credibility.

One way that people says things about you that isn’t commonly thought of is awards. If you or your product have won awards these can be tremendous credibility builders; display them and tout them.

Facts, Just the Facts

If you can show sales figures, income statements, traffic figures and other information that “prove” the value of your product or service this build some credibility and also gets people thinking that it would be something they want to have.

Scientific studies, statistics and data from highly credible third parties, even if it is only vaguely related to your product, give your prospects an increased level of comfort.

You essentially piggyback off the credibility of the third party, groups like professional associations (American Medical Association – AMA), government agencies (Food & Drug Administration – FDA), professional media (Wall Street Journal), consumer media (CNN), educational institutions (Harvard) and consumer watchdogs (Consumer Reports).

The Truth and Nothing But the Truth

You can also build credibility by telling your prospects that you can’t solve all their problems but then showing them how you can solve most of them.

For example: “We can’t solve all your debt problems but imagine what your life would be like with the 94.5% we can help you with.”

What this does is make you seem more credible and not just some scam artist trying to take them for everything they have; your claims won’t be as unbelievable and they’ll be more confident in you and what you are offering.

The use of a specific percentage increases the trust because it sounds like a real number that was actually calculated which makes a bigger impact on the prospect.

Ultimately, the truth is the best thing you can do. If you aren’t truthful it will come out in your copy and it will be noticed by your prospects, even if it is subconsciously.

Don’t give false or misleading figures.

Don’t give false or misleading deadlines.

Don’t give false or misleading promises.

Be truthful.

Once you lose your reputation of being honest then people will always wonder when you’re telling the truth and when you are not. This will hurt you more than anything else.

Conclusion

It is simple, the more credible you appear to your prospects the more cash you’ll get.

There are many ways to improve credibility and you should include as many of them as possible because there aren’t many individual credibility builders you can use that will be enough to get the sale.

Here are the 15 ways to build credibility we looked at:

1. Awards won by you, your company, or your product or service.
2. Biographical sidebars
3. Case studies
4. Contact information (address and telephone number)
5. Endorsements from celebrities or public figures
6. FAQ sheets
7. Media appearances
8. Photos of yourself and, to a lesser extent, of your product
9. Press clippings
10. Quotes from experts
11. Referrals and references
12. Sales figures or other “hard” proof that would be applicable
13. Scientific studies
14. Statistics or quotes from credible third parties
15. Tell your prospects you can’t solve all their problems, but you can solve a percentage of them.

Don’t neglect these. Make more money!

What credibility builders do you use?

What new ones can you add that have helped you?

Leave a comment and let me know.

Talk soon,

David

The Shameless (Ethical) Marketer
http://www.Twitter.com/DavidHusnian
http://www.8-8-8Sale.com
http://www.MusicForInternetMarketers.com
http://www.SecretsOfGoogleAdWords.com
http://www.MadMondaySale.com
http://www.2ForTuesdaySale.com

O.Y. Don’t forget to retweet this! Use the button on the page or Tweet this:

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This post from: Street Guide to Copywriting. To read more post like this, head over to Street Guide to Copywriting

Explode Your Sales by Building Trust with Credibility Builders

This time we’ll look at 3 more steps anyone can do to improve conversions.

Step 2. The Swipe File: Legal Theft

Every successful copywriter has what is called a “swipe file”.

A swipe file is a personal collection of examples of sales material (copy sales letter, headlines, bullet points, etc.) that have proven successful. This collection can be from Web sites, magazines, newspapers, AdWords ads or where ever you get it from.

I don’t think anyone has done any research but I’d bet that there is a direct relationship between the quality of a person’s swipe file and the success of their sales copy.

So, if you haven’t, start collecting examples of SUCCESSFUL marketing pieces you find then before you start to create and sales material go through your swipe file and find something like what you need and use that as the basis for what you will be creating.

Before moving on to the next step I want to make 2 points.

First, a great swipe file comes from any media source and any niche or topic.

Good sales copy is good sales copy and if you find a good sales letter about horseshoes or a good ad about dung beetles SAVE THEM even if your niche is chronic fatigue syndrome.

Swipe from anyone, anywhere.

The second point is, DO NOT steal word for word. A swipe file is to meant to provide ideas and a foundation for your sales material to jumpstart your sales copy but you should not just take it and use it as your own; not only is it unethical but it is potentially illegal.

For example, a successful headline was “Lose Weight on a Full Stomach”, you could use that to create any number of headlines, a few off the top of my head are:

• “Save Your House without Emptying Your Wallet and Losing Your Family”
• “Fill Your Bank Account While Playing with Your Kids”
• “Stop Your Dog Barking Without Terrorizing Him”

Ugh, those aren’t very good, pretty bad actually, but they do illustrate the point.

With a swipe file you need to understand the essence of what makes it successful and base your sales copy on that.

In this case, the essence is how to get something highly desirable while not having to do something that you don’t want to do; not having to exchanging one bad thing for another, that is, not having to pick the “lesser of the evils.”

If you have no swipe file, start by going to http://www.HardToFindAds.com this should help you be always be on the lookout for sales copy that evokes emotion in your, then “swipe” it.

3. Split Test

Yes, yes, I am harping on this again.

But a simple step you need to do to get better converting sales copy is to continuously test.

Have 2 or 3 headlines, have different offer, use different testimonials, try different background colors, whatever – JUST TEST!

It’s simple just use Google’s Website Optimizer and start testing. Keep the winner of each test and test again.

4. Act

I don’t know how much time is wasted by sitting around and not acting.

If it is creating sales material then don’t wait, just start creating your sales copy.

Don’t edit, just create. You can always edit later but don’t stop your creative flow.

If it is split testing, don’t put it off. “Just Do It”

Create 2 headlines to test and test. Add or remove a bonus and test. Change the price, change the guarantee, change something and test.

If something is not going to work find out quickly and move on; fail fast.

Conclusion

To get the best sales copy your best bet is to hire a successful copywriter; there is not better option.

No question that you will sell/convert a lot more if you have a Dan Kennedy or Ray Edwards or Michel Fortin or Mike Morgan or any of the other successful copywriter creating your sales material.

This isn’t an option for most people and if you need to create or tweak sales copy then the steps we look at here are a way to improve your conversions quickly and easily without much cost.

So be sure to:

• Create a Killer Offer: Be focused, sell solutions, use value builders, have a knockout bonus package and an outrageous guarantee
• Have a Swipe File to Die For: Start all your sales copy with an existing (and proven) example and modify it to your needs; this alone will save you loads of time and improve conversions
• Split Test: Ruthlessly split test your sales copy, continuously improving it; you’ll be amazed at the difference it makes
• Act: Don’t spend your time waiting and thinking and planning. Those all have their place but it is so easy to get sucked into them. Don’t be perfect, fail fast and get better.

Following those steps won’t make you as successful as Dan Kennedy (at least at first but it will make you more successful than you currently are, probably much more successful, without a lot of time and effort and cost.

Do you have a swipe file? What are some of your best swipe?

Do you split test? What are some of your successes and what are some of your surprises?

Leave a comment and let me know; thanks.

Talk soon,

The Shameless (Ethical) Marketer
http://www.Twitter.com/DavidHusnian
http://www.8-8-8Sale.com
http://www.MusicForInternetMarketers.com
http://www.SecretsOfGoogleAdWords.com
http://www.MadMondaySale.com
http://www.2ForTuesdaySale.com

O.Y. Need a sales letter fast but have no knowledge or talent (or time!), try Armand Morin’s Sales Letter Generator

.

This post from: Street Guide to Copywriting. To read more post like this, head over to Street Guide to Copywriting

4 Steps To Fast and Easy Sales Letters, Part 2

Yes, good copywriting is difficult and arduous for most people, if they can even do it at all.

Now, if you want a million dollar sales letter your best bet is to hire a million dollar copywriter but if you want to craft a decent sales letter quickly and easily then I have 4 steps for you to take which will give you the most “bang for the buck.”

These speed copywriting “secrets” will help you get a converting sales page in a fraction of the time and it won’t empty your bank account while doing it.

Step 1. Create a Killer Offer

I heard Mike Filsaime say that Gary Halbert told him that the offer was the most important aspect of creating a sales letter that brings in the cash.

It’s true because with the right offer, everybody will buy what you are selling.

There are a few things that go into a killer offer, each of which is important in its own way.

Be Focused

It is important that the offer have a single focus and not try to be all things to all people. The focus should be on one of two things:

1. Solve a “Painful” Problem
2. Help the Customer Attain a Desired Goal

Find your focus in those things and then maintain that single-minded focus throughout the sales letter.

Don’t veer off, don’t add additional things to try to broaden your market and don’t ramble on about this feature and that.

Decide on the focus and stick with it.

Be sure to point out the painful problem in painful ways or bring their consciousness into imagining what it would be like if they attain the goal.

So find focus AND explicitly tell them about it, don’t rely on the prospect to figure it out on their own.

Sell Solutions

You’ve heard me harp on this before but people look for solutions so your offer must be solution based.

The typical example so many use of this is that don’t sell the features of a drill bit sell the benefits of the holes it can create because that is what people want.

Personally I find the example flawed but the point is good, that is, focus on what the ultimate end goal is.

Don’t make the mistake though that the typical example makes.

Most people aren’t looking for holes; that is still just a means to an end.

What they want is to hang a picture or attach something or whatever – identify and focus on the prospect’s end goal.

So while “makes nice, clean holes” is better than “carbon steel is used…” it is still not as good as “have that family portrait up in its honored place in seconds.”

Use Value Builders

Throughout the sales letter be sure to show the prospect the value of your offer. Some ways of doing this are:

• Compare it to something of known value.
• Show how the solution made big differences in the lives of your customers
• Show pictures, graphs and other visuals (even video) that will set their imagination free
• Show the cost of not having the product or service

Just keep stacking value upon value until they feel like they must purchase or they will be worse off for not having done so.

Have a Knockout Bonus Package

You want to add additional relevant bonuses that are so complementary and so valuable that the cost of the product seems small in comparison.

The classic example of a great bonus is giving away a razor as a “bonus” to selling razor blades.

Aim for a bonus package that is a real value 10 times the cost of the product that is the figure that really makes an offer compelling.

Also try to have 3-5 separate bonuses for products under $100, more for products that cost more.

Have a Strong Outrageous Guarantee

Make a guarantee so good that it removes all risk and then some.

My favorite guarantee, one that became almost a bonus , was Frank Kern’s guarantee for Mass Control.

Here is his exact guarantee:

My “Put My Money Where My Mouth Is”

Double Guarantee Ensures That Either YOU

Succeed Or You Don’t Pay…

Here’s how it works…

Guarantee #1: 45-Day “Free Look”

You have a full 45 days (more than enough time to go through the entire course) to see if my “30 Days To Mass Control Millions” is right for you. If you determine that it isn’t, just let us know and we’ll gladly refund your money. No hassles. No hard feelings.

But even if you go beyond the 45-day unconditional guarantee period you’re still protected by Guarantee #2…

Guarantee #2: Put My Money Where My Mouth Is…

This is crucial stuff so pay attention: Go through the training and complete all the Action Steps according to my instruction in the course. If by the end of 90 days you haven’t met your goal, let me know and I’ll personally work with you for an additional 90 days. (I’ll not only give you access to my private email adress, I’ll also allow you to schedule 30-minute calls with me if necessary). If after that time you aren’t where you want to be, let me know and I’ll not only issue you a refund, I’ll also cut you a check for $500 just for wasting your time.

How’s that for putting my money where my mouth is?

That’s how serious I am about wanting you to succeed, and that’s also how confident I am that my system really works! You see, if I don’t hold up to my end of the bargain, I’m not only $500 in the hole, I’m also out all the time that I spent working with you one-on-one (which frankly costs me a lot more than $500!)

Now that is a great guarantee. It makes you hope it doesn’t work in the first 45 days just so you can work directly with Frank! Plus even then, he’ll give you $500 MORE than you paid for the course.

Conclusion

To create good copy in the shortest time possible there are 4 steps you should take.

The first is the offer. To get the best offer in the shortest time do these 5 things:

1. Be Focused: find one thing (problem, goal, etc.) and stay focused on it with everything tying back to it
2. Sell Solutions: find the prospects end goal and sell a solution that gets them there
3. Use Value Builders: continually point out the value of the offer in different ways, each building upon the other
4. Have a Knockout Bonus Package: create a bonus package that is so strong it “knocks them out” and they feel that they can’t miss the opportunity
5. Have a Outrageous Guarantee: Make your guarantee so strong and standout so much that is “outrageous”

We will continue looking at the steps in the next blog post.

Please leave a comment, thanks.

Talk soon,

David
The Shameless (Ethical) Marketer
http://www.Twitter.com/DavidHusnian
http://www.8-8-8Sale.com
http://www.MusicForInternetMarketers.com
http://www.SecretsOfGoogleAdWords.com
http://www.MadMondaySale.com
http://www.2ForTuesdaySale.com

O.Y. Need a sales letter fast but have no knowledge or talent (or time!), try Armand Morin’s Sales Letter Generator

This post from: Street Guide to Copywriting. To read more post like this, head over to Street Guide to Copywriting

4 Steps To Fast and Easy Sales Letters, Part 1

A sales letter exists for one and only one reason… to sell.

You may sell a product, sell a service, sell a prospect on the value of being on your mailing list or you may even sell an idea but, every time, the sales letter’s purpose is to “sell” the prospect.

Whatever you are selling, you will be writing a sales letter to sell.

Unfortunately, so many sales letters forget this one simple fact, usually by making at least one of these 5 mistakes:

1. Focusing on the Seller Not the Buyer

So many sales letters focus on the seller, who they are, what they want, what they do, what they have and the like.

BIG MISTAKE!

It is a rare buyer who cares more about the seller than their own needs, desires and pain.

When sellers speak too much about themselves and their products then the focus of the copy is not on convincing the buyer that they’ve found exactly what they were searching for.

Which of these little blurbs makes you more likely to buy?

or

Most people will be sold by the second one because the first focuses on the seller and on the product, the second focuses on the buyers and their needs.

Time after time, sales copy like the second will bring in many times more sales than the first.

This single mistake is responsible for a huge number of lost sales.

2. Forgetting to Sell

While it is a good idea to provide lots of good information in a sales letter and not just “sell, sell, sell” don’t forget the purpose of the sales letter and neglect to (or be afraid to) sell.

Think about it, why have a sales letter if you aren’t actually doing any selling in it? It sounds like wasted time and effort to me.

That doesn’t mean the selling should be blatant and aggressive, in today’s world that will more often than not be bad.

It does mean though that you need to include subtle selling techniques and invoke emotional reactions in the reader that will have them wanting to buy what you are selling.

Of course, you make sure they know about that one way or the other (unless you are doing a sequence then sometimes, only sometimes, you can leave this out at the beginning of the sequence).

3. Boring Copy

People always say they don’t like those long sales letters but the truth is that what they don’t like is boring sales copy.

If something is boring then people won’t read it whether is short or long and it doesn’t matter if they are reading a story, a book, an article or a sales page.

Write interesting, exciting and compelling sales copy and people will read it just as they do anything else they find stimulating.

Start with a “killer” headline and each section should make the reader want to read the next section all the while becoming more convinced that they want to do what you want them to do.

Follow the AIDA principle I talked about in “The Most Important Marketing Principle”

4. Too Sales-y or Hype-y

Don’t make you sales copy sound like a used car salesman!

Too much sales hype will turn off your buyers and, on the Internet, they will be gone in a second.

Too much hype also jeopardizes credibility and people have learned to just skip sales copy that has too much.

Balance the hype with other important factors every sales letter should have. Have enough “hype” to attract but not enough to drive your prospects away.

5. Plain Old Bad Writing

Some sales letters are just so poorly written that people feel distrustful and turned off by them.

Not everyone can write well but everyone can follow the basic writing fundamentals.

This doesn’t mean you need to write so your English teacher would have given you an A; in fact, you generally don’t want to write like that.

A few grammar and spelling mistakes won’t detract, and may help, but lots of awkward language, misspelled words and incoherent phrases will make the reader uncomfortable and an uncomfortable prospect does not buy.

Another type of “bad writing” is to make sure you write to the audience.

By that I mean to write like your audience talks.

Use words and phrases like they would if they were talking to you.

Use the appropriate level of formality (or informality) so they feel comfortable.

Talk to them like you’re their good friend and you were having a conversation.

6. No Call to Action

Your “bonus mistake” is something you can see frequently in sales copy.

The copy is interesting, compelling, good sales copy but when they get to the end the prospect doesn’t know what to do next; they’re just left hanging.

After you’ve convinced a person to do what you want them to, then explicitly tell them what to do. Be direct.

If you want them to sign up then have a big button that essentially says “Click Here to Sign Up”.

If you want them to buy then tell them to “Buy Now!” (except don’t ever say “buy” except in extraordinary circumstances).

Whatever it is you want them to do, make sure that you tell them explicitly what action to take.

Conclusion

The above mistakes should be avoided at all costs because they will directly affect the goal of your sales letter, which is, of course, to sell.

A great start would be to avoid making these mistakes:

1. Focusing on the Seller Not the Buyer
2. Forgetting to Sell
3. Boring Copy
4. Too Sales-y or Hype-y
5. Plain Old Bad Writing
6. No Call to Action

You should see an immediate improvement in your conversion rates and the amount of sales you make.

Are you making any of the mistakes? Post a comment and tell me what mistakes you make or see other people make.

Talk soon,

The Shameless (Ethical) Marketer

http://www.8-8-8Sale.com

http://www.MusicForInternetMarketers.com

http://www.SecretsOfGoogleAdwords.com

http://www.MadMondaySale.com

http://www.2ForTuesdaySale.com

O.Y. If you want some software that will help you create great sales letters check out Interactive Sales Letter Pro

This post from: Street Guide to Copywriting. To read more post like this, head over to Street Guide to Copywriting

5 Key Copywriting Mistakes You Should Avoid